Return & Refund Policy of TechifyNation
Eligibility for Returns:
TechifyNation acknowledges the need for returns on certain occasions. To ensure a seamless return process, kindly note the following:
- Returns are accepted within 30 days from the purchase date.
- The eligibility period may differ by product type, with specific limitations clearly stated.
Initiating a Return:
To initiate a return, please contact us with your order number and the reason for the return through the following:
- Email: support@techifynation.com
- Operations Hours: Monday to Friday, 8:00 AM to 6:00 PM Pacific Standard Time (PST).
Return Procedure:
Our goal is to facilitate an easy return process. Important points include:
- Returns for reasons such as "Change of Mind" will require the customer to bear the return shipping costs.
- Should the return be a result of our error, TechifyNation will cover the return shipping fees.
- We recommend using a tracked shipping service for security and traceability.
Restocking Fees:
- Some returns may incur up to a 25% restocking fee if the item is not in its original condition or is returned past the permitted period. Any potential restocking fees will be communicated clearly.
Non-returnable Items:
- Certain products are deemed "final sale" and are not eligible for return. These are marked accordingly on our website.
Refunds:
- Refunds can be issued to the original payment method or as store credit.
- Refunds are processed within 7-10 business days post receiving the returned item.
- Updates regarding the refund process will be communicated via email.
Damaged or Faulty Items:
- For items received damaged or faulty, please notify us within 14 days of delivery to arrange for a refund or replacement, with all related shipping costs on us.
Return Shipping Expenses:
- Return shipping costs are generally the customer's responsibility, except in cases of damaged or faulty items.
- For any inquiries or further assistance regarding our Return & Refund Policy, please do not hesitate to contact our Customer Support Team.
Contact Information:
- Email: support@techifynation.com
- Operations Hours: Monday to Friday, 8:00 AM to 6:00 PM Pacific Standard Time (PST).