Avaya is a leading global provider of business collaboration and communications solutions. It delivers solutions and services for unified communications, real-time video, contact centers, customer experience management, and networking to companies of all sizes.Avaya believes technology should give people the best collaboration experience, regardless of the devices, locations, or media they choose. Avaya helps organizations develop short- and long-term communications strategies and deploy them at their own paces. Its open standards-based platform accommodates multi-vendor environments, supplements existing solutions with specific collaboration products, and supports rapid creation and deployment of applications.